SailBreeze
Where Nothing is Impossible
Booking Procedure -
Payment Terms, Refunds, Cancellations and Making Payment
Our Booking Procedure
Yacht Charters
To make a booking, please send us an email oa a WhatsApp message with your yacht charter requirements and dates. We will get back to you as soon as possible.
Marine Yacht Maintenance and Repairs
To get a quotation, please send us an email with the issues and your requirements.
We will get back to you as soon as possible.
If needed, we can come and have a look at your yacht to establish what work has to be done to get it fixed.
Sailing School Courses
Please send us an email to check availability for the Sailing course dates you have selected.
We will respond as soon as possible and let you know accordingly the availability and the cost.
Please do not hesitate to Contact Us to find a solution to meet your needs. We always try to be flexible towards your requirements.
Our Payment Terms
We require a 50% deposit payment to confirm and secure your booking. This is required for booking a Yacht Charter or to hold your place for your selected Sailing School Course.
The remaining 50% of the fee is required to secure your booking is due 40 days prior to your Yacht Charter Departure date or Sailing School Course date. If you are booking a charter that is due to start within the next 40 days, we require the full amount to be paid to confirm the charter.
In some circumstances subject to our agreement, we may allow the remaining 50% of the fee to be paid for in Cash or by Credit Card at our office on the day. Please note there is a service charge for paying by Credit Card.
Please note Bank Transfers from abroad, outside Thailand, can take up 3 to 5 days to be credited to our bank account. We require funds to be received in our Bank Account prior to commencemnet and delivery of our services.
Our Refund Policy and Cancellation Terms
If the charter is canceled more than 90 days before embarkation: 30% of total amount.
Between 89 days and 60 days before embarkation: 50% of total amount.
After 59 days or less before embarkation: 100% of total amount.
We understand that your situation may change. Should this happen and you wish to cancel before the charter or course commences. However, we may be willing to transfer your deposit to another convenient charter or course date of your choice, subject to availability without any additional charge. Please give as much notice as possible so we can meet and fulfil your new requirements.
Should there be a “no show” or decide to not continue with the charter or course, for any reason, we reserve the right to award a refund, either all, part or none of the payment received, on an individual case by case basis.
In general, we try to be very flexible on deposit payments and refunds. We always want to maintain a pleasant and cordial relationship with all of our past and future clients. Please Contact Us if you have any questions.
How to Make Payment
We are flexible in how you wish to make remittance for our services. Thus can be either in Cash, Bank Transfer or a mutually agreed method like "Wise". Please contact us to discuss further.